I'm feeling much more optimistic this afternoon. My faith is being restored, or at least part of it. I called the plumbing company this morning about the water softener bill and the owner was appalled that we'd been billed like that. He promised a revised bill for the originally agreed upon amount and even volunteered to come by personally to help trouble shoot the softener since his employees hadn't looked too hard trying to find the problem. Then we proceeded to have a very enjoyable conversation, with topics ranging from why he ran for city council to whether TV is good for us. Now THAT's why I tend to enjoy life in small town America.
No news yet about either the heat pump or Westar's "trimming" of Mom & Dad's trees.